Managament system application declaration
Bentley Europe B.V.
The management system applies to Bentley Europe B.V. (KvK no. 29018665), headquartered in Utrecht, with its registered office in Gouda.
Scope for certification
International wholesale and distribution of functional in-room hotel products.
Objective of the management system
Bentley Europe B.V. has implemented an integrated management system with the following objectives:
- To support, control, and manage business operations effectively;
- To improve the organisation, processes, and products in order to continuously meet evolving market and regulatory requirements;
- To serve as a tool for gaining insight into activities, responsibilities, authority, information structure, results, and management, as well as for conducting analyses;
- To provide (new) employees with insight into business processes;
- To enable employees to hold each other accountable for agreed commitments;
- To drive continuous improvement and enhance customer satisfaction.
Applicable Standard
The management system complies with the requirements of NEN-EN-ISO 9001:2015.
- No requirements have been declared out of scope.
Structure of management system
The management system is designed using a process-oriented approach, where the organisation is represented as a collection of processes to deliver products and services. The processes are categorised into main topics and together form the business model, consisting of the following process groups:
- Organisational management
- Primary processes
- Collection management
- Purchase
- Stock management
- Business development
- Processing sales orders and shipping
- Supporting Processes (e.g., HR, ICT, Finance)
- Evaluation (e.g., audits, management reviews, process evaluations, customer evaluations, supplier evaluations)
For all defined processes, standards have been developed. These standards constitute the comprehensive management system and are documented in process models, information descriptions, materials, work documents, forms, and reports.
